Now in its 16th year, the Brick & Click Libraries Conference (#bclc16) is a one-day event featuring concurrent and lightning round sessions that explore cutting-edge technologies, practical solutions, and timely topics. The conference supports the academic information needs of both on-ground (brick) and online (click) students, library professionals and paraprofessionals.

The conference is held at Northwest Missouri State University in Maryville, Missouri. Registration is limited in order to maintain the advantages of a small conference, so register early!   To register visit: www.brickandclick.org
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Friday, November 4 • 1:11pm - 1:21pm
Lightning Round: Keeping the Baby AND the Bathwater: Supplementing Traditional ILL with an On-Demand Document Delivery Service

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This case study examines one university’s implementation of Copyright Clearance Center’s “Get It Now” rapid document delivery program to augment traditional Interlibrary Loan Service. Get It Now supplements traditional library journal collections by providing rapid on-request electronic access to a deep body of journal literature, for a per article charge which is absorbed by the library. This University’s pilot project provided the service to all constituencies within our university community: undergraduate, graduate student, staff and faculty. This differs from many implementations which are limited to certain populations e.g. faculty-only. With a full year of data, this university has assessed whether this broad availability of service is sustainable financially with current resources; whether it makes sense from a collections development standpoint; who the major users are when the service is available to all; and in what subject areas the requested articles predominate. This session will present a discussion of the strengths and weaknesses of traditional ILL and commercial document delivery services and present background data about the institution, the empirical data used to monitor the levels of usage, user demographics, and cost-effectiveness. This data will assist those from other institutions in anticipating the possible outcomes of implementing similar programs.

avatar for Rob O'Brien Withers

Rob O'Brien Withers

Access Services Librarian, Miami University
I've worked in varying sizes of academic libraries (ranging from college to ARL) and in various types of positions (access services, technical services, web development, and a 10 year run as Assistant to the Dean. I've never found a library position that I didn't like. For the past... Read More →

Friday November 4, 2016 1:11pm - 1:21pm CDT
J.W. Jones Student Union, Boardroom