McGoogan Library of medicine launched a self-service reservation system for open study rooms in Spring 2016 to address the issues in the previous room key-check-out system. The 16 study rooms have always been a hot commodity for students. In the previous system, students would request their favorite room, check out the key for up to 8 hours, and then leave the library to grab food or head to a lab, which left the rooms empty but unusable by anyone else. Unfulfilled requests for room keys were tracked by Circulation Services. Under the suggestion of our library director, representatives from Circulation Services, Systems and Collection Development explored options to make the rooms more available for all students, and chose D!BS, an online reservation system. The Library anticipates the launch of D!BS to better track room usage and lead to overall user satisfaction. This presentation will discuss the steps taken to launch the self-service study room reservation system from choosing a platform, to training staff, to marketing, and finally responses from the McGoogan Library patrons.
